Terms & Conditions

Declaration

These Terms govern the use of tutorAI, and, by using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Service. If you are using the Service on behalf of an organization, you are agreeing to these Terms for that organization and promising that you have the authority to bind that organization to these Terms. In that case, “you” and “your” will refer to that organization.

Owner and Data Controller

LUMINATION AI LTD - 3rd Floor 86-90 Paul Street, London, EC2A 4NE, United Kingdom
Company Number: 15291725
Owner contact email: [email protected]
tutorAI Support email: [email protected]

Content on tutorai.me

Unless where otherwise specified or clearly recognizable, all content available on tutorai.me is owned or provided by the Owner or its licensors.
The Owner undertakes its utmost effort to ensure that the content provided on tutorai.me infringes no applicable legal provisions or third-party rights. However, it may not always be possible to achieve such a result.
Any use of Cookies - or of other tracking tools — by tutorai.me or by the owners of third-party services used by tutorai.me serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy.
In such cases, without prejudice to any legal prerogatives of Users to enforce their rights, Users are kindly asked to preferably report related complaints using the contact details provided in this document.

Access to external resources

Through tutorai.me Users may have access to external resources provided by third parties. Users acknowledge and accept that the Owner has no control over such resources and is therefore not responsible for their content and availability.
Conditions applicable to any resources provided by third parties, including those applicable to any possible grant of rights in content, result from each such third parties terms and conditions or, in the absence of those, applicable statutory law.

Acceptable use

tutorai.me and the Service may only be used within the scope of what they are provided for, under these Terms and applicable law.
Users are solely responsible for making sure that their use of tutorai.me and/or the Service violates no applicable law, regulations or third-party rights.

Common provisions

No Waiver

The Owner’s failure to assert any right or provision under these Terms shall not constitute a waiver of any such right or provision. No waiver shall be considered a further or continuing waiver of such term or any other term.

Service interruption

To ensure the best possible service level, the Owner reserves the right to interrupt the Service for maintenance, system updates or any other changes, informing the Users appropriately.
Within the limits of law, the Owner may also decide to suspend or terminate the Service altogether. If the Service is terminated, the Owner will cooperate with Users to enable them to withdraw Personal Data or information in accordance with applicable law.
Additionally, the Service might not be available due to reasons outside the Owner’s reasonable control, such as “force majeure” (eg. labor actions, infrastructural breakdowns or blackouts etc).

Service reselling

Users may not reproduce, duplicate, copy, sell, resell or exploit any portion of tutorai.me and of its Service without the Owner’s express prior written permission, granted either directly or through a legitimate reselling program.

Privacy policy

To learn more about the use of their Personal Data, Users may refer to the privacy policy of tutorai.me.

Intellectual property rights

Without prejudice to any more specific provision of these Terms, any intellectual property rights, such as copyrights, trademark rights, patent rights and design rights related to tutorai.me are the exclusive property of the Owner or its licensors and are subject to the protection granted by applicable laws or international treaties relating to intellectual property.
All trademarks — nominal or figurative — and all other marks, trade names, service marks, word marks, illustrations, images, or logos appearing in connection with tutorai.me are, and remain, the exclusive property of the Owner or its licensors and are subject to the protection granted by applicable laws or international treaties related to intellectual property.

Changes to these Terms

The Owner reserves the right to amend or otherwise modify these Terms at any time. In such cases, the Owner will appropriately inform the User of these changes.
Such changes will only affect the relationship with the User for the future.
The continued use of the Service will signify the User’s acceptance of the revised Terms. If Users do not wish to be bound by the changes, they must stop using the Service. Failure to accept the revised Terms, may entitle either party to terminate the Agreement.

The User must verify the latest Terms

Users are responsible for keeping themselves updated with the latest Terms. To learn more about the latest Terms, the User may refer to the latest version of the document.

Assignment of contract

The Owner reserves the right to transfer, assign, dispose of by novation, or subcontract any or all rights or obligations under these Terms, taking the User’s legitimate interests into account. Provisions regarding changes of these Terms will apply accordingly.
Users may not assign or transfer their rights or obligations under these Terms in any way, without the written permission of the Owner.

Contacts

All communications relating to tutorai.me must be sent using the contact information stated in this document.

Severability

Should any provision of these Terms be deemed or become invalid or unenforceable under applicable law, the invalidity or unenforceability of such provision shall not affect the validity of the remaining provisions, which shall remain in full force and effect.

Refund Policy

We do not offer refunds for any purchases made on our platform, as we provide a free trial period designed to allow users to thoroughly evaluate the features, functionality, and value of our services before committing to a subscription. This policy reflects the significant operational costs we incur to maintain the quality of our service, including expenses related to hosting infrastructure, training and running advanced AI models, and providing ongoing support and updates. All purchases are made at the user’s discretion, and by proceeding, you acknowledge and accept the responsibility of making an informed decision based on the free trial provided.

Definitions and legal references

tutorai.me (or this Application): The property that enables the provision of the Service.
Agreement: Any legally binding or contractual relationship between the Owner and the User, governed by these Terms.
Owner (or We): Indicates the natural person(s) or legal entity that provides tutorai.me and/or the Service to Users.
Service: The service provided by tutorai.me as described in these Terms and on tutorai.me.
User (or You): Indicates any natural person or legal entity using tutorai.me.
Terms: All provisions applicable to the use of tutorai.me and/or the Service as described in this document, including any other related documents or agreements, and as updated from time to time.